Recreation Program Leader II; Aquatics Corkscrew Regional Park

Job Summary

Job Summary
Collier County strives to be an employer of choice, and many of our employees build long-term careers with us. The salary listed in the job description reflects the full pay range for this position, from entry level through advanced career stages.

The purpose of this classification is to perform skilled/professional work to implement a program of aquatics activities at Big Corkscrew Island Regional Park. Employees in this classification plan and organize recreational activities; supervise activities and participants; recruit and register participants; assure safety of activities; teach rules and skill of the activities; and oversee work of subordinates and volunteers.

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; develops key result areas for performance appraisals. Recruits, selects, trains and evaluates subordinates including full-time, part-time, seasonal staff, and volunteers required for assigned responsibilities. Ensures adherence to county and park and recreation policies and procedures.
• Provides customer service and seeks ways to improve customer experience. Communicates in a positive and respectful manner. Provides accurate and timely information. Educates customer. Adheres to all division and agency communication practices. Participates in public outreach through meetings, focus groups, surveys, and research. Analyzes data to determine recreational needs and initiates strategies and programs to meet identified needs. Monitors and implements appropriate local, state, and national recreation trends and uses data to improve customer experience.
  
  Completes procurement tasks associated with area of responsibility including scope development, quotes purchase requisition requests, invoices, and inventory of supplies as needed.
• Plans, coordinates, supervises, reports, and evaluates operations, staff, and programs.
• Ensures compliance with all federal, state, and local laws and mandates. Enforces all county policies, practices, procedures, and job safety analysis (JSA). Follows recreation manuals and standard operating procedures. Provides training and monitors compliance. Maintains training, certification, and licensing records. Enforces all county safety policies and procedures. Monitors facility, staff, and program participants to ensure safety. Seeks to institute program and facility process improvements to enhance safety.
  
  Ensures that all accidents and incidents are appropriately documented. Supervises the issuance, use, care and maintenance of supplies and equipment.
• Schedules the use of facilities to ensure the most efficient and effective use of resources. Opens and closes facilities as required; reports any maintenance problems that exist in facilities or on Park grounds; maintains responsibility for the general condition of the center or facility as it relates to areas of responsibility.
• Prepares and submits necessary records, logs and reports for equipment and supplies as well as program and staff evaluations. Maintains equipment inventory and processes acquisitions and dispositions according to Division and Agency standards. Organizes supplies and equipment. Assists in the marketing of programs by preparing guides, press releases and other promotional materials for review. Develops marketing plan for programs and services.
  
  Inputs programs and services into recreation software for division-wide recreation guide. Seeks sponsor ships and donations for programs and services through approved processes. Prepares periodic reports and special reports on planning and development, program/special event summaries, and performs other duties which may be required.
• Participates in short- and long-range planning by offering inputs for the introduction of new or the modification of existing programs. Participates in division-wide committees and work groups. Develops, implements, and communicates work unit schedule in advance. Schedules employee leaves to ensure full program and facility coverage. Maintains and reviews payroll for employees monitoring accuracy and compliance prior to submission to supervisor.
  
  Collects and oversees the collection of program fees; accepts registrations, bookings, memberships, and sales using the point-of-sale software system.
• Attends professional conferences, seminars, workshops, and classes to remain current on trends and innovations in the field of parks and recreation. Completes all assigned online training.
• Operates a personal computer, laptop, and iPad using a variety of software including

• Performs minor maintenance on equipment and facility as necessary.
• Ensures cleanliness of equipment, facility, and work area.
• Provides front desk support, provides information by phone, email, and in person; operates POS system; provides customer service; and provides clerical assistance.
• Performs other…