Usher - Paradise Coast Sports Complex

Overview

Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Naples, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Paradise Coast Sports Complex is a facility managed by The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities.

We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

USHER - Paradise Coast Sports Complex

Department: EVENTS

Location: Naples, FL

Reports To: EVENT SUPERVISOR

Status: PART-TIME (NON-EXEMPT)

The Usher will safely and courteously escort stadium guests to their seats and will assist with the operation of events.

• Greets guests and assists them in finding their seats within the complex
• Assists guests with locating exits and amenities such as restrooms and concessions
• Assists any ADA guests or any other special needs to and from their seats
• Ensures all walkways, aisles and designated seating areas are clean and free of debris
• Calmly assists with disputes involving tickets and seats
• Assists with guest complaints or concerns and reports to management
• Monitors events for unruly behavior and reports to management
• Watches for safety or security issues and reports to management
• Performs other work-related duties as assigned by management
• Assist and transport guests as needed around the facility during event

• Must be outgoing and able to provide exceptional customer service
• Must be able to adhere to a schedule, arrive on time for events and stay for the duration of events
• Must be able to successfully complete provided on-the-job training
• Ability to learn venue layout and operating guidelines
• Must be at least 18 years of age

• Prolonged periods of standing and walking
• Must be able to lift and/or move up to 25 pounds
• Facility has intermittent noise

Job Posted by Applicant Pro