Beauty Advisor - Chanel; Cosm
Listed on 2026-01-15
-
Sales
Retail Sales -
Retail
Retail Sales, Customer Service Rep
Job Description
Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale.
Responsibilities- Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend, and Thank).
- Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily/monthly sales goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
- Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive.
- Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
- Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
- Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
- Minimum 1 year retail experience, preferably in a customer‑focused cosmetics environment.
- Previously demonstrated successful sales experience, exceeding quota.
- Ability to work well in a fast‑paced, team‑oriented environment that requires a high degree of multi‑tasking with minimal supervision.
- Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
- Strong interpersonal skills, both direct and diplomatic, and the ability to gain trust quickly.
- Demonstrated ability to solve problems efficiently, generating new and novel ideas.
- Attention to detail, initiative, and a positive working environment.
- Ability to work independently to drive business success.
- Sound business judgment and organizational ability.
- Professional make‑up and treatment consultation and application skills.
Benefits package for all eligible full‑time associates (including medical, vision, and dental). An amazing associate discount.
Salary- Expected salary range: $45,000.00–$75,000.00 (variability based on experience, qualifications, and geographic location).
Entry level
Employment TypeFull‑time
Job FunctionManagement and Manufacturing
IndustriesRetail Apparel and Fashion
EEO StatementSaks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).