Account Manager

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Top Provider is a rapidly expanding startup based in Naples, Florida. We connect business professionals with the right vendors to meet their unique needs, helping vendors grow through pre-screened, high-quality B2B leads.

We're looking for a motivated, results-driven Account Manager to join our growing team. In this hybrid role of account management and outbound sales, you'll manage a portfolio of existing clients while actively pursuing new opportunities. You'll help clients succeed while driving our growth through lead generation and relationship building.

This is a full-time, in-office position based in Naples, FL. You’ll work closely with our small, high-performing team in a fast-paced, collaborative environment.

• Manage and grow a portfolio of ~60 vendor accounts.
• Retain and increase revenue with a goal of 20% YoY growth through:
• Monthly lead cap expansion
• Cross-selling into new lead categories
• Increasing bids and pricing strategies
• Monitor lead performance and ensure vendors are efficiently matched with the best leads.
• Conduct quarterly and semi-annual review calls to drive results and address challenges.
• Serve as the main point of contact for customer communication, delivering an exceptional experience.
• Collaborate with internal teams to optimize lead quality and vendor fit.
• Identify and pursue new B2B opportunities via outbound calling, email outreach, and social selling.
• Build and manage your own sales pipeline, from lead generation through close.
• Convert prospects into long-term, recurring customers.
• Onboard new customers, setting expectations and ensuring early success.
• Log all activity and pipeline data in our CRM.

• Bachelor’s degree (Business, Marketing, Communications, or related field preferred)
• 1–2 years of outbound sales experience (B2B or SaaS preferred)
• Proven ability to cold call and prospect effectively
• Strong time management and organizational skills
• CRM experience (e.g., Hub Spot, Salesforce)
• Energetic, self-motivated, and eager to grow in a startup environment

• Collaborative Culture: A people-first team where your ideas matter.
• Career Growth:
  Learn fast, make an impact, and grow with us.
• Supportive Environment:
  We work hard and celebrate wins—but value work-life balance and trust each other to deliver.

You won’t get lost in the shuffle here. At Top Provider, your work is meaningful. You'll be a key player, working directly with decision-makers, and making a real impact on vendor growth.

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