Store Operations Associate CosmoProf

Store Operations Associate, Naples FL 09170

Job Description

Job Title: Store Operations Associate
Company: SBH

Department: Store Operations
Reports to (Title): Store Manager

Essential Function: Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.

Primary Duties

• 60% Operations:
  Support timely execution of shipment processing with 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed.
  
  Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for customers. May open or close the store.
• 30% Inventory Management / Loss Prevention:
  Use company technology to support inventory processes and omni-channel shopping experience. Comply with safety and Loss Prevention policies and with all inventory control procedures & HAZMAT.
• 10% People:
  Work well with others to meet customer and store needs, support onboarding and training of new associates, and advocate for diversity, inclusion and belonging. Provide an optimal customer experience for external and internal customers.

Knowledge, Skills, and Abilities: Minimum qualifications to perform the job, including work experience, education, certification or license requirements.

• High School Diploma or equivalent
• Must be 18 years of age or older
• 1+ years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business, including before or after business hours
• Clear and concise communication with customers, co-workers and management
• Ability to execute brand standards to support customer service
• Read and follow company guidelines outlined in Brand Standards
• Detail oriented
• Ability to lift and carry heavy boxes and place product on shelves
• Follow direction and perform other duties as assigned by Manager

Competencies / Attributes: Qualitative attributes that enhance performance (e.g., detail oriented, customer focused, team player).

• Effective Communicator:
  Proactive, clear, and collaborative communication; strong verbal and written skills
• Flexible, Adaptive, Agile:
  Ability to pivot and manage change in a dynamic retail environment; strong organizational skills

Working Conditions /

Physical Requirements:

The role requires standing, walking, bending, stooping, lifting moderately heavy items, and may involve working in multiple store locations. Typical safety practices apply in retail environments. Work area is regularly lit, heated, and ventilated.

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industries: Retail