Visual Merch - Store

About the Role

Visual Merchand supports the management team in achieving goals by providing world‑class service. Serves as a role model for building relationships with customers and maintains a visible presence through store supervision to ensure appropriate staff coverage areas.

• Create engaging experiences for customers by sharing expertise on styling, decorating, and entertaining.
• Seek out and promote innovative ways to make West Elm a neighborhood destination for inspiration.
• Interpret and execute visual inspiration to drive sales and convey the eclectic, creative, and modern spirit of the brand.
• Ensure merchandising and displays are visually compelling to drive sales.
• Model and coach associates on how to uphold visual standards.
• Promote the lifestyle and protect the image of the West Elm brand.
• Make the store a fun, inspirational neighborhood destination.
• Continually seek out inspiration, trends, and ways to elevate product, decorating, and styling expertise.
• Replenish the sales floor regularly and maintain visual presentation and displays.
• Execute floorset to reflect the inspiration, standards, and spirit of the directive within the required timeframe.
• Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People‑First Philosophy.
• Collaborate with the sales team by appreciating and valuing the talents and contributions of others.
• Be accountable for brand competencies such as operating with strategic agility, driving innovation and change, providing influential leadership, communicating effectively, developing self and others, creating teams and partnerships, focusing on the customer, modeling personal accountability, building operational excellence, and driving execution.

• We’re a successful, fast‑growing company with an entrepreneurial vibe.
• A technologically and data‑driven business.
• Competitive salaries and comprehensive health benefits.
• We’re at the forefront of technology and retail, redefining technology for the next generation.
• We’re passionate about our internal and external clients and live/breathe the client experience.
• We get to be creative daily.
• A smart, experienced leadership team that wants to do it right and is open to new ideas.
• We believe in autonomy and reward taking initiative.
• We have fun!

• 1‑3 years of experience in merchandising or a visual role.
• 1‑2 years of experience in home‑related design or visual merchandising preferred; specialty retail preferred.
• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• College degree preferred or equivalent job experience.

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety technique.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial, and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

FOR SF ONLY:
Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance or other applicable state or local laws and ordinances.