Seasonal Dining Room Supervisor

Qualifications

This position oversees the casual and fine dining operations of the a la carte restaurants, as well as assists with special events. Superior leadership skills are required, as this position supervises staff in multiple outlets. Ideal candidates will have previous restaurant leadership experience. Must be able to oversee a la carte floor management and be a hands on presence in the dining room.

The Dining Room Supervisor should look forward to being appropriately visible and engaging with members and guests.

• Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Manage the reservations and seating arrangements of members and guests.
• Receive and greet members and guests; assist with seating.
• Maintain a strong presence in the dining room.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness, and safety. Take immediate action to correct any issues.
• Communicate to Chefs members’ preferences.
• Expedite if the need arises.
• Lead to achieve desired results in high quality service and experience for our Members and Guests.

• Supervise all food & beverage service staff including hostess, servers, bussers, and bartenders during lunch and dinner services.
• Conduct daily line-up with dining room staff.
• Assign side-work daily and assure completion of cleaning of equipment and storage areas at end of shifts.
• Assist with banquet room set up and break down.

• Produces daily/meal period sales analyses and other reports.
• Monitors inventory of dining room items including silverware, coffee pots, tea pots and covers, water pitchers, salt and pepper holders and sugar bowls.
• Render assistance to other departments members and employees as needed.

• Minimum of 2 years serving, or supervisory experience required in fine dining or upscale restaurant, country club experience is preferred.
• Excellent communication skills, positive outlook, professional appearance and sincere passion for member service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient in computer skills including POS systems, Word and Excel.
• Professional appearance appropriate for a premier country club.