General Manager Vanderbilt Club

Position Overview

Vanderbilt Country Club is a vibrant, member‑focused community where genuine friendships, active lifestyles, and a shared appreciation for excellence define daily life. Guided by its spirit of “Great Golf. Great Friends. Great Life.,” the Club offers an engaging and welcoming environment that celebrates both tradition and innovation. The General Manager/COO will embody that spirit, an approachable, visible leader who thrives on connecting with members and staff alike.

This individual will set the tone for a culture of hospitality, transparency and teamwork that reinforces the sense of belonging that makes Vanderbilt so special.

The General Manager/COO will serve as the strategic and operational leader of the Club, responsible for delivering an exceptional member experience across all areas of the property. This includes oversight of golf, food and beverage, recreation, maintenance, administration and community services. Working collaboratively with the Board of Directors and standing committees, the GM/COO will help guide long‑term planning, ensure financial and operational sustainability and preserve the Club’s reputation as one of Naples’ most desirable bundled golf communities.

Success in this role will require not only a strong operational acumen and attention to detail, but also a sincere passion for people, someone who leads with integrity, listens with empathy and communicates with clarity. The ideal candidate will inspire confidence through professionalism and approachability while maintaining the balance between tradition and progressive thinking that defines Vanderbilt Country Club’s continued growth and appeal.

• Provide proactive, high‑quality leadership and a positive image for Vanderbilt Country Club. Ensure that members receive premier service and treatment in all undertakings.
• Coordinate with the department heads to optimize the member experience across all events.
• Develop, train and execute all standards and operating policies as the foundation of a true service culture. The Club believes that great service is in paying attention to the small details.
• Set the standard for effective management, maintaining a high level of ethics, prudence, creativity and productivity, and demonstrating a concern for the supervision and development of the staff.
• Establish and maintain effective working relationships with all staff.
• Coordinate with the Board and direct reports on matters of compensation, recruitment, benefits and performance, including disciplinary and other significant personnel issues.
• Collaborate with the CFO, Treasurer and committees to prepare the annual operating, capital and dues budgets and forecasts.
• Keep the Board of Directors and appropriate committee chairs informed of all significant matters and problems.
• Manage and report on all operations and key projects to the Board of Directors, and coordinate with committee chairs to develop and manage budgets for individual programs and events.
• Maintain high‑functioning management information systems and work with staff to deliver robust reporting of relevant performance metrics.
• Negotiate and recommend contracts for Board approval, seeking competitive bids for larger projects.
• Provide a hands‑on, visible and approachable presence and leadership throughout all Club departments.
• Foster the development of new and entrepreneurial concepts and activities for revenue generation and member enjoyment.
• Interface with local governmental, public service and regulatory agencies.
• Direct the Club’s marketing and membership, promoting new products and the expansion of revenue‑generating concepts and events.
• The active promotion and positive representation of the Club to the greater community.
• Initiate directly and through department managers, the emphasis on a member‑first service culture that honors tradition, member patronage and maximizes the use of the Club’s facilities.
• Coordinate and serve as ex officio of appropriate Club committees.

• A driven professional with a proven ability to attract, develop, train and retain staff, fostering a culture of continuous improvement and exceptional hospitality.
• Works…