Housekeeping Coordinator

Housekeeping Coordinator

Naples Beach Club, a Four Seasons Resort, located in Naples, FL.

Naples Beach Club is a 156‑room beachfront resort and collection of 156 private residences on a 125‑acre walkable coastal village in Old Naples, offering luxury spa, fine dining, golf, tennis, and a private club.

The Housekeeping Coordinator manages all guest service requests, coordinates housekeeping operations, and ensures seamless delivery of room and service standards.

• Open the department each morning, print reports, read handover notes, and create daily work assignments for Room Attendants and Turndown Attendants.
• Issue daily work assignments, trace, and event reports to all front and housekeeping staff.
• Track special set‑ups, guest requests, group and event movements, and highlight them on assignments.
• Monitor all housekeeping, laundry, valet, and engineering service requests, ensuring timely completion.
• Update daily team briefing slideshows for morning and evening housekeeping briefings.
• Check status of stay‑over and arrival rooms, reassign rooms as needed, and alert housekeeping management if rooms cannot be completed by check‑in.
• Manage day services and turndown service, contacting guests with “Do Not Disturb” via Four Seasons Chat, e‑mail, or written notes.
• Follow up on engineering requests from guests and staff, ensuring completion.
• Verify next‑day staffing levels for all housekeeping positions and report shortages or surpluses.
• Conduct weekly inventories of housekeeping supplies, submit purchase orders, and maintain par levels within budget.
• Maintain productivity tracking sheets and house housekeeping projects.
• Update guest profiles in Opera with preferences and service notes.
• Keep the housekeeping office and storage rooms tidy, clean, and organized.
• Comply with Four Seasons Work Rules and Conduct standards.
• Work harmoniously and professionally with co‑workers and supervisors.

• High School Diploma.
• Prior experience preferred but not required.
• Fluency in reading, writing, and speaking English.

• Competitive salary.
• Medical, dental, vision, and 401(k) with employer match starting at 30 days.
• Time off plans available from day one.
• Inclusive work environment and team culture.
• Complimentary and discounted hotel stays worldwide.
• Well‑being and mental health initiatives.
• Diversity promotion and inclusion.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

Four Seasons is an Equal Opportunity, affirmative action employer. US work authorization required. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. EEOC is The Law poster.

Learn more about our culture and career opportunities at Four Seasons Careers.