FOH Supervisor

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Job Summary

We are seeking a highly motivated and hospitable FOH Supervisor to lead our front-of-house team in delivering exceptional guest experiences. This role is ideal for someone with a strong work ethic, excellent interpersonal skills, and proven experience in hospitality operations.

Description



Job Summary

We are seeking a highly motivated and hospitable FOH Supervisor to lead our front-of-house team in delivering exceptional guest experiences. This role is ideal for someone with a strong work ethic, excellent interpersonal skills, and proven experience in hospitality operations.



Key Responsibilities

• Supervise daily FOH operations including host desk, dining room, and guest interactions.
• Ensure smooth shift transitions and uphold service standards.
• Manage POS systems and oversee accurate cash handling procedures.
• Support and train hosts and servers to maintain high levels of hospitality.
• Resolve guest concerns promptly and professionally.
• Monitor cleanliness, presentation, and readiness of FOH areas.
• Collaborate with kitchen and management teams to ensure seamless service.

• Conflict resolution and team leadership.
• Familiarity with scheduling and shift planning.
• Ability to multitask and stay calm under pressure.
• Previous knowledge of Open Table software

• Minimum 3 years of experience in the hospitality industry.
• Proven host desk experience with guest greeting and seating coordination.
• Proficient in cash handling and POS systems.
• Prior serving experience in a fast-paced environment.
• Demonstrated strong work ethic and reliability.
• Exceptionally hospitable with a guest-first mindset.
• Ability to lead by example and foster a positive team culture.
• Able to stand for long periods of time and walk long distances.
• Able to lift 50lbs

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Management and Manufacturing
• Industries Maritime Transportation

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