Medical Receptionist

Naples Orthopedics is looking for an experienced medical front desk person. Experience with Health Insurance is a must.

Job Title: Medical Receptionist

Supervisor: Office Manager

The medical receptionist will be responsible for greeting patients and visitors, scheduling patient appointments, calling patients to remind them of appointments, collecting patient co‑pays, answering and routing calls, making transactions, and keeping paperwork organized.

• Greeting patients, family and visitors
• Answering telephone calls and direct calls to appropriate staff
• Scheduling and confirming patient appointments
• Receive insurance co‑pay payments and post amounts paid to patient accounts
• Interview patients to complete insurance and privacy forms
• Compile and record medical charts, reports, and correspondence
• Scan documents into electronic health records
• Maintain work area in a safe, clean and orderly fashion
• Attending staff meetings as required
• Other duties designated by the supervisor

• Excellent communication skills
• Telephone & computer proficiency
• Typing skills
• Scheduling patients
• Customer service