Front Desk Receptionist

Description

Precision Healthcare Specialists is seeking a friendly, detail-oriented Front Desk Receptionist to support our Pulmonary & Sleep Lab practice. This role is the first point of contact for patients and plays a key role in ensuring a positive patient experience while supporting efficient front-office operations.

• Greet and check in patients in a professional and welcoming manner
• Answer incoming phone calls and route messages appropriately
• Schedule, confirm, and reschedule patient appointments
• Verify patient demographics and insurance information
• Collect copays, deductibles, and process payments
• Register new patients and ensure completion of required paperwork
• Maintain accurate patient records in the EMR system
• Manage incoming and outgoing correspondence, referrals, and faxes
• Coordinate with clinical staff to ensure smooth patient flow
• Maintain a clean, organized, and professional front desk and waiting area
• Ensure HIPAA compliance and patient confidentiality at all times

• High school diploma or equivalent required
• Previous experience in a medical front office or healthcare setting preferred
• Experience in pulmonary, sleep medicine, or specialty practice a plus
• Strong customer service and communication skills
• Comfortable working in a fast-paced healthcare environment
• Basic computer proficiency and familiarity with EMR systems preferred ( Athena & Intergy )
• Bilingual (English/Spanish)

• Excellent interpersonal and organizational skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize effectively
• Professional demeanor and team-oriented mindset