Medical Assistant - Stroke Clinic

Join to apply for the Medical Assistant - Stroke Clinic role at Naples Comprehensive Health - NCH

• DEPARTMENT: 67142 - Outpatient Stroke Clinic Med Plaza
• LOCATION:
  
  311 9th Street North, Naples, FL, 34102
• WORK TYPE:
  Full Time
• WORK SCHEDULE:
  
  8 Hour Day

NCH is an independent, locally governed non‑profit delivering premier comprehensive care. Our healthcare system comprises two hospitals, an alliance of 700+ physicians, and medical facilities across dozens of locations in Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to: provide higher‑acuity care and Centers of Excellence; offer Graduate Medical Education and fellowships; hold endowed chairs; conduct research and participate in national clinical trials; and partner with other health market leaders, such as Hospital for Special Surgery, Encompass, and Pro Scan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together.

The Medical Assistant is responsible for providing basic care to patients following established standards and practices.

• Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow.
• Escorts patients to exam/procedure rooms; observes, records and reports patient observations and reactions to drugs and treatments to providers.
• Assists patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collects patient history, including current medications, allergies, symptoms, etc.
• Provides patient care as directed by the provider; this may include screenings, treatments in accordance with established standards.
• Assists providers with various procedures as needed.
• Documents in the Electronic Medical Record and relays information/instructions to patient/family; documents all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data.
• Answers patient phone calls and messages, acting as a communication liaison between the patient and provider.
• Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider, appointment scheduling.
• Collects and handles lab specimens following established standards and practices; adheres to infection control safety guidelines, maintaining equipment, instruments, and stock supplies.
• Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.
• Other duties may be assigned.

• Minimum of High School or GED required.
• Completion of Medical Assistant or practical nursing training program with documented clinical practicum hours; OR Medical Assistant certification; OR a minimum of one‑year experience performing above duties in a medical office setting or medical capacity.
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
• Verified ability to take accurate patient vital signs.
• Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients.
• Knowledge of CPT and ICD9 codes.
• Intermediate computer knowledge: uses Microsoft Word, Excel, Outlook, and Windows.
• Knowledge of basic and specialty specific medical terminology.
• Capable of working under pressure in a fast‑paced environment with frequent interruptions while maintaining a professional demeanor and control.

Entry level

Full‑time

Health Care Provider