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Usher - Paradise Coast Sports Complex

Job in Naples, Collier County, Florida, 33939, USA
Listing for: The Sports Facilities Companies
Part Time position
Listed on 2026-03-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

About the Company

Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Naples, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Location:

Naples, FL

Department:
Events

Reports To:

Event Supervisor

Status:
Part-Time (Non-Exempt)

Position Summary

The Usher will safely and courteously escort stadium guests to their seats and will assist with the operation of events.

Primary Responsibilities
  • Greets guests and assists them in finding their seats within the complex
  • Assists guests with locating exits and amenities such as restrooms and concessions
  • Assists any ADA guests or any other special needs to and from their seats
  • Ensures all walkways, aisles and designated seating areas are clean and free of debris
  • Calmly assists with disputes involving tickets and seats
  • Assists with guest complaints or concerns and reports to management
  • Monitors events for unruly behavior and reports to management
  • Watches for safety or security issues and reports to management
  • Performs other work-related duties as assigned by management
  • Assist and transport guests as needed around the facility during event
Minimum Qualifications
  • Must be outgoing and able to provide exceptional customer service
  • Must be able to adhere to a schedule, arrive on time for events and stay for the duration of events
  • Must be able to successfully complete provided on-the-job training
  • Ability to learn venue layout and operating guidelines
  • Must be at least 18 years of age
Working Conditions and Physical Demands
  • Prolonged periods of standing and walking
  • Must be able to lift and/or move up to 25 pounds
  • Facility has intermitted noise

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