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Customer Service​/Inside Sales

Job in Naples, Collier County, Florida, 33939, USA
Listing for: Escalon Services
Full Time position
Listed on 2026-03-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 - 22 USD Hourly USD 18.00 22.00 HOUR
Job Description & How to Apply Below

Overview

Our client is one of the largest suppliers of natural and engineered stone in Florida and Michigan with multiple locations and expanding. We are renowned for the high quality and unique selection of granite, marble, quartzite, and Porcelain slabs. They are the exclusive distributor of Quantum Quartz, an engineered stone produced with the finest materials. They are also an exclusive distributor for Lapitec, a sintered stone that is a matrix of minerals heated (sintered) to form a solid impenetrable mass.

Their slabs have been imported from Italy, Brazil, India, and Asia for the past 18 years. They also offer a wide range of products including tile and backsplash materials to coordinate with a brand new or an existing counter top. They have an A+ rating with the BBB and a 4.8 out of 5.0 rating on Google reviews. They offer excellent benefits including medical, dental, PTO, vision, life, and accident policies.

Department: Recruiting Done

Location: Naples

Compensation: $18.00 - $22.00 / hour

Key Responsibilities
  • Establish and build customer relationships with clients.
  • Provide prompt, accurate, and friendly customer service.
  • Maintain knowledge of products and services.
  • Assist in material selections by walking with homeowners, builders, designers, and fabricators alike.
  • Data entry.
  • Make follow-up phone calls to insure material selections/sales.
  • Strong organizational, time management skills and the ability to multi-task.
Skills, Knowledge and Expertise
  • Retail sales experience.
  • Excellent written and oral communication.
  • Proficient in Microsoft Office.
  • Strong organizational, time management skills and the ability to multi-task.
  • Ability to work independently and within a team.
  • Must be able to work in a fast-paced environment and effectively manage multiple tasks.
  • Excellent interpersonal skills.

Reference requirement: At least one reference will be required.

Hours of operation: Monday-Friday 8am-5pm and Saturday 9am-2pm (rotation)

Job Type: Full-time |
Salary: Base starting at $18 to $22/Hour

Benefits
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
    401K
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