Government Affairs Manager-Public Sector

I. Job Summary

Qualified candidates must reside in Lee, Collier or Charlotte counties.

Uses sales skills and content knowledge to promote and assist with sales and service activities for public sector customers and prospects in a designated area. Uses a consultative selling approach to retain and expand business with current WM customers. Assists in establishing and maintaining effective working relationships with WM's franchise operations in cities, counties, and special districts, ensuring that existing, extended, and new contracts are favorable to the Company.

Serves as a company representative for local officials, community stakeholders, and associated businesses. Uses various media channels to coordinate and disseminate publicity and good‑will information concerning WM.

• Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions.
• Maintain and enhance customer relationships and satisfaction through community involvement, including attending public functions, City Council/Board meetings, community events, educational outreach, and media communication.
• Coordinate activities with other WM departments to deliver on contract and service expectations.
• Develop strategies to strengthen/deepen service offerings and increase wallet share of existing contracts.
• Utilize contract management and audit tools to maximize contract value and compliance.
• Use revenue acceleration tools for contract renewals and target pursuits, shaping RFPs and contracts to match customer needs and WM offerings.
• Develop community partnerships with elected officials and key stakeholders to achieve positive press coverage and community benefit.
• Provide support and insight on political strategies, activities, and needs within the community.
• Coordinate, oversee, and manage all bid responses, including pricing analysis, reporting, and required exhibits.
• Develop marketing strategies that identify retention and growth opportunities, supporting strategies, resources, and timelines to achieve goals.
• Continue to build skills through ongoing training offered by the Company.

This job has no supervisory duties but may occasionally act as a team lead.

• Education:
  
  Associate degree (accredited) or, in lieu of a degree, High School Diploma or GED (accredited) plus 2 years of work experience in Business Administration, Communications, Political Science, or Economics.
• Experience:
  
  5 years of relevant work experience (in addition to the education requirement) in government relations, outside sales, public service, or a related field.
• Certificates, Licenses, Registrations or Other Requirements:
  None required.
• Other Knowledge, Skills or Abilities
  
  Required:
  • Negotiation skills and experience with profitability analysis.
  • Bid preparation and contract management strongly preferred.
  • Demonstrated organizational capabilities.
  • Excellent verbal and written communication skills, including the ability to deliver presentations to small and large groups.
• Benefits:
  Each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability. Additional benefits include a Stock Purchase Plan, Company match on 401(k), paid vacation, holidays, and personal days. Benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.