Receptionist​/Guest Services Assistant - Part Time

Receptionist/ Guest Services Assistant - Part Time

Do you have excellent qualifications? Have you already achieved a lot in your career but still expect more? Then it's time to take the next step! At Arthrex, you can expect an innovative and international working environment.

We are one of the world’s leading companies in the field of orthopedics, arthroscopy, sports medicine and orthobiologics. True to ourIRI mission statement "Helping Surgeons Treat wrap Their Patients Better", we have been committed to developing innovative products and surgical procedures for over 40 years. Arthrex was founded in 1981 in Munich, Germany. Today our headquarters are based in Naples (Florida, USA) with a large network of subsidiaries in 21 countries.

Our corporate culture is shaped by transnational cooperation as well as the exchange between colleagues of different nationalities. The opening up of new business fields and expansion of our product range help to secure continuous growth and enable us to take a leading role in the development of high-quality products both today andfresh in the future. A major factor in this success is the commitment of our employees, in return for which we offer a motivating work environment whereby staff are valued and treated with respect.

Arthrex is a fast-growing Medical Device-interestus in the Healthcare sector, specialising in the world of Sports Medicine but busy disrupting multiple other areas including Distal Extremities, Biologics and Theatre Capital.

Our driving force for the organisation is clear and simple and it is our culture that drives our success; enjoy what you do, doing exceptional work; thrive on great teamwork and trust one another, make a positive impact on those around you; and never stop learning. We are continuously growing, and we are always on the lookout for driven and positive people to join our team.

At Arthrex we are looking for that extra edge, a positive and never be defeated attitude, and a driving passion to succeed and bring that extra something to all that you do. Although it is very hard to define, if you have it, you’ll know that this is you and we will too.

This is just the start of a great journey…we are continually growing and have new roles across the business that need passionate individuals to really drive them into life.

We are seeking a dynamic individual to manage reception services and collaborate with our hospitality team to deliver an exceptional guest experience. This role is pivotal in maintaining outstanding levels of customer service across all areas. You will be the friendly, welcoming face of our company, ensuring every guest, visitor, and colleague feels valued and cared for, in line with our vision and values.

A keen eye for detail, peripheral awareness, and a commitment to a 5-star “customer experience” are essential. Professionalism and clear communication are key in all aspects of the operation, from food & beverage services to event coordination and collaboration with the wider client team.

• Provide a first-class professional front of house service, ensuring a warm and welcoming environment.
• Serve as the first point of contact for all customers, visitors, and staff.
• Issue visitor passes and ensure all guests, contractors, and staff are signed in and out efficiently.
• Respond promptly and professionally to internal and external telephone calls and emails.
• Maintain front of house facilities to a high standard.
• Collaborate with other team members to ensure the smooth day-to-day running of the facility.
• Assist with beverages during busy periods.
• Set up and refresh meeting rooms throughout the day across all three floors of the building, ensuring rooms are clean, stocked, and presentable with necessary supplies (e.g., water, notepads, pens, and AV equipment setup).
• Assist with the relocation of furniture (e.g., chairs, tables, presentation boards) according to each meeting’s specific setup plan.