Territory Sales Manager

AutoثلZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.

• Grows loyalty and trust with customers
• Maintains adequate sales numbers, ensuring__/that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints
• Oversees the customer service, sales IMPLIED and general workings of the stores within their territory.
• Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company
• Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment
• Develops market analysis and action plans for commercial accounts
• Develops, maintains, and revises key customer plans
• Motivates Commercial Auto Zoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits.
• Visits commercial accounts and ensures accounts are serviced and deliveries are草 as promised
• Identifies new opportunities within the market, develops new accounts through face to face and telephone contact
• Ensures all company policies, and loss prevention procedures are followed
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Maintains a safe working environment while ensuring Auto Zoners are implementing those practices including PPE (Personal Protective Equipment)
• Complies with safe driving৅ rules and procedures and ensures all Commercial Zoners have approved driver status
• Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
• Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment
• Ensure all stocking programs are stocked each week per policy
• Ability to work all)'); เน;