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Tasting Room Associate - Etude

Job in Napa, Napa County, California, 94559, USA
Listing for: Treasury Wine Estates
Part Time position
Listed on 2026-02-07
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
  • Sales
    Retail Sales
Job Description & How to Apply Below

About us

Boldly Cultivating

Treasury Wine Estates (TWE) is one of the world’s largest wine companies. We are proud of our Treasury America’s portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led every day by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world’s most desirable luxury wine company – known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, read more on our site.

About Etude

Etude Wines is dedicated to mastering the craft of wine growing. Etude specializes in Estate grown Carneros Pinot Noir and Chardonnay as well as Pinot Noir from other appellations which include Santa Rita, Santa Maria, Sonoma Coast and Yamhill-Carlton (OR). Etude also sources Cabernet Sauvignon from the Napa Valley.

About the role

We are currently recruiting for a Part Time Tasting Room Associate at Etude with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Tasting Room Associate, you will be the main point of contact for our guests, so a polite and friendly demeanor are a must.

They must be able to increase sales at the winery site by promoting the winery as a Luxury Winery to on-site visitors as well as host wine tastings and assist in retail operations.

Responsibilities
  • Set-up and host wine tastings and tours for guests
  • Act as a backup for other Hospitality Specialists who are conducting tastings and tours
  • Operate cash registers
  • Promote wine clubs
  • Pack wine for retail orders
  • Assist in events, private dinners and various site activities
  • Assist Merchandise Dept. with restocking, inventory and floor upkeep
  • Provide world class customer service to site visitors
  • Follow site policies and procedures
  • Complete projects and other duties as directed by Retail Sales Manager
About you
  • Must be 21 years of age
  • Exemplary customer service skills
  • Strong presentation skills with the ability to relay their knowledge of wines and wine production
  • Dynamic communication skills & positive attitude
  • Must have a clean professional appearance and excel in intercommunications and interactions
  • Ability to start a project and carry through to successful implementation
  • Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants
  • This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings
  • Must be able to lift 50 lbs. (a case of wine)
  • Two years of wine industry and/or tasting room experience highly desirable
Why you’ll love it here
  • Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
  • We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
  • Enjoy the world’s most desirable wines through our generous employee product allowance.
  • Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
  • Plus, you’ll get an extra day off each year with your “TWEforME Day” – a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, read more on our site.

It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or…

Position Requirements
10+ Years work experience
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