POM - Director of Engineering

The Meritage Resort & Spa, 875 Bordeaux Way, Napa, California, United States of America

Salary Range: $130-140k

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Responsible for maintenance of entire hotel/resort and/or property, including physical buildings, grounds, mechanical, electrical, and HVAC systems. Manages budget, capital expenditure projects, preventative maintenance and energy conservation. Builds and manages teams effectively.

• Provides guidance and direction to ensure overall departmental success. Manages subordinate supervisors/lead personnel who supervise team members in the assigned Engineering areas. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance;
  
  rewarding and disciplining team members; addressing complaints and resolving problems. Responsible for planning department goals and directing team members to achieve results.
• Participates in the hiring process by interviewing potential team members and selecting those that best meet staffing needs. Participates in management training. Follows all Human Resources policies. Ensures team members receive any required training or attends mandatory meetings.
• Monitors and develops team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Monitors and assesses service and satisfaction trends, evaluates and addresses issues and makes improvements accordingly.
• Develops, implements and manages the maintenance program. Negotiates maintenance contracts for the property, including structure, grounds and all equipment. Ensures all local, state, and national codes and regulations are met to ensure safety, convenience, and satisfaction of guests and team members and to protect the assets and maintain property in excellent condition. Develops and maintains a preventative maintenance program for guest rooms and equipment.
• Maintains safe environment throughout hotel/resort and/or property for all team members and guests. Acts as the safety coordinator and ensures all emergency equipment and systems are inspected, tested and certified per standards. Provides team members with information about safe use of systems and structures.
• Develops, implements and directs all emergency programs. Ensures inspections are made and equipment is maintained. Conducts drills and ensures compliance with all codes and regulations. Provides team member training and maintains safety records.
• Maintains property's energy conservation program.
• Reviews guest comments related to maintenance and facilities and ensures problems are corrected in a timely manner. Professionally responds to guest requests promptly to ensure high levels of customer satisfaction and quality. Notifies Management and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Follows all safety policies and procedures. Responds to reports of potential safety issues and proactively takes immediate action to resolve when noted. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use…