SVP of Product, Projects and Corporate Real Estate

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Join to apply for the SVP of Product, Projects and Corporate Real Estate role at Redwood Credit Union

Redwood Credit Union has an exciting opportunity for a forward-thinking Senior Vice President of Product, Projects and Corporate Real Estate to join our growing team! This dynamic leader will be responsible for product and service enhancements, project management, corporate real estate, and facilities. The ideal candidate will bring an innovative and goal-oriented approach to drive a positive experience for the business, team members and Members.

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 32nd largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Recognized by Newsweek as one of "America's Best Credit Unions 2024"
• Recognized by Forbes as one of “America’s Best Small Employers 2023"
• Voted Best Places to Work in the North Bay 19 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S

• Serve as a member of the Senior Leadership Team providing leadership and direction for the Credit Union
• Plan, develop, implement, and monitor budgets, plans, policies, procedures, and short- and long-term strategies for areas of responsibility including product and service innovation, project management, corporate real estate, and facilities
• Serve on and/or direct a variety of committees to ensure effective interface of all key areas of responsibility with other areas of the organization and to ensure policies, programs, objectives, and goals are effectively communicated
• Attend and actively participate in Board of Directors meetings, Senior Leadership meetings, ALCO meetings, Board and SLT strategic planning sessions, Human Resource Committee, etc
• Assume an active, positive, and visible leadership role within RCU through regular dialogue with staff and management throughout the organization
• Represent RCU to outside entities, as appropriate, such as examiners, auditors, vendors and support companies
• Participate in and represent Redwood at various internal and community functions and events, and actively serve in community leadership roles in civic, professional association, charitable and other local organizations

• Develop and implement plans and policies to attain goals and objectives, measure progress, and implement adjustments as appropriate
• Develop and regularly evaluate procedures and programs and ensure effective implementation and communication
• Develop department staffing strategies and implement plans to identify talent within and outside RCU for current and future talent needs
• Continually assess the competitiveness of programs, processes and practices against relevant comparable companies, industries, and markets to ensure use of best practices
• Establish strong synergies and process flow between the various areas to optimize efficient and effective work outcomes
• Review and identify cost effective and efficient utilization of Redwood Credit Union resources
• Play an integral role in the development of annual projects and budget to support strategies, corporate real estate, and facilities

• Continually monitor and assess the competitiveness of all products and services against relevant comparable companies, industries, and markets
• Establish and maintain credibility throughout organization to execute and provide effective leadership over key areas of responsibility
• Identify, validate, and respond to organizational trends impacting the institution

• Responsible for overseeing the…