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Ecommerce Specialist
Job in
Napa, Napa County, California, 94559, USA
Listed on 2026-03-07
Listing for:
WineBid
Full Time
position Listed on 2026-03-07
Job specializations:
-
IT/Tech
Ecommerce, Data Analyst
Job Description & How to Apply Below
Wine Bid is looking for an Ecommerce Specialist to support our growing Marketing Team. This is an entry‑level role where you’ll get hands‑on experience across email, content, CX, and analytics, while helping shape how customers discover and engage with our weekly auctions.
What You’ll Do:Email and Campaign Execution
- Build and schedule email and push campaigns in Klaviyo
- Upload assets, set links, and ensure brand consistency
- Send tests, collect feedback, apply edits
- Assist with A/B tests and report results
- Support lifecycle flows like post purchase, win back, and onboarding
- Help integrate new Klaviyo features and tools
- Update FAQs, customer service templates, and live chat content
- Identify recurring customer questions and share insights
Assist with QA and UAT testing for CRM, website, and Hub Spot features - Submit bug and enhancement tickets for CX issues
- Track and document customer facing feature requests
- Write short descriptions, produce content, and simple landing page copy
- Update product details including photos and corrections
- Learn and assist with the ratings process
- Set up promo codes, discounts, and merchandising updates
- Track key marketing and product performance KPIs
- Pull simple reports and maintain internal metrics
- Degree in Marketing, Communications, or related field (or equivalent experience)
- Strong writing and editing skills
- Detail oriented with strong follow through
- Basic understanding of digital marketing concepts
- Experience with email platforms (Klaviyo or Hub Spot is a plus)
- Highly organized and comfortable moving between multiple projects
- Clear, collaborative communicator who enjoys fast paced work
Skills:
- HTML for email
- A/B testing or analytics experience
We blend tradition with technology to build the future of wine eCommerce. You’ll join a small, collaborative team where your ideas matter, your growth is supported, and your work leaves a visible impact.
Benefits include:- 401k with company match
- Generous PTO + your birthday off
- Annual education credit
- Fully remote (Seattle or Napa areas preferred)
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