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Guest Experience Lead - Front Desk Operations

Job in Napa, Napa County, California, 94559, USA
Listing for: Silverado Resort and Spa
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A luxury resort in Napa is seeking a Front Office Supervisor responsible for overseeing front office operations and maintaining impeccable customer service. The role includes managing shift operations, handling guest requests, and training team members. Candidates should have at least two years of experience in a resort setting, with strong multitasking, communication, and interpersonal skills. Weekend and holiday availability is required, and physical stamina is necessary for the job.
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