Director of Spa - Casa Mani Resort Napa Valley, Curio Collection Hilton

Overview

Job Description - Director of Spa - Casa Mani Resort Napa Valley, Curio Collection by Hilton ()

Director of Spa - Casa Mani Resort Napa Valley, Curio Collection by Hilton ()

Casa Mani Resort Napa Valley, Curio Collection by Hilton, 1075 California Blvd. Napa Valley 94559

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E Your Career at Napa Valley’s New Luxury Destination – Casa Mani Resort Napa Valley, Curio Collection by Hilton.

Be part of something extraordinary! Casa Mani Resort Napa Valley, a newly reimagined addition to Hilton’s Curio Collection, is opening its doors in the heart of wine country. The resort boasts a multi-million-dollar investment in design and architecture, featuring a state-of-the-art fitness center, full-service spa, resort pool, inspired meeting and event spaces, in addition to a casual dining restaurant and a world-class signature steakhouse.

We’re building a team of passionate hospitality professionals ready to deliver unforgettable experiences in a breathtaking setting. From personalized guest service to curated luxury, this is your opportunity to grow with a globally recognized brand while embracing the beauty and culture of Napa Valley. Join us and help define the future of luxury hospitality at Casa Mani Resort.

At Casa Mani Resort, our Team Members thrive in an award-winning culture that celebrates excellence and collaboration. Enjoy a friendly, supportive workplace, a best-in-class benefits package, and career growth opportunities backed by Hilton’s global network. Plus, you’ll receive complimentary meals during your shift, exclusive Hilton travel discounts for you and your family worldwide through our Go Hilton program, comprehensive health and wellness benefits, paid time off and holiday pay.

Come see why Hilton was named #1 Best Company to Work For in the U.S. by Fortune and Great Place to Work!

The property is currently seeking an exception Director of Spa to lead the brand-new luxury spa, set to open late March 2026. This role is responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

As a Director of Spa
, you would be responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Develop and implement spa menus and marketing strategies
• Initiate and implement marketing and up-selling techniques to promote spa services to maximize overall revenue
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure team members have current knowledge of spa products, services, facilities, events and pricing and policies
• Resolve guest issues and concerns to guest satisfaction

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing,…