Accounting Generalist

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

The Accounting Generalist supports multiple areas of hotel finance by processing payables, maintaining accurate records for billing and cash handling, assisting with credit and collections, and ensuring compliance with established policies and internal controls. The role also provides cross‑functional support to the Finance leadership team through daily auditing tasks, guest account assistance, cashiering oversight, and other duties needed to maintain smooth accounting operations.

Including but not limited to:

• Communicate any instances where paperwork is at variance with Internal Controls to the Accounting Manager and/or Assistant Director of Finance.
• Communicate shortcomings in paperwork back to originating department
• Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquiries from guests, as well as requests for information from other departments within the hotel.
• Understand tax laws as it relates to sales tax, use tax, goods and services tax and year end processing ensuring compliance, submission and payment deadlines are met and ensure that all deductions and exemptions are properly documented.
• Review “NEW” invoices and on hold "pending hotel action" field in Birchstreet
• Discuss "Awaiting Approval" in Birchstreet with PO author and approvers.
• Communicate Expense Report / Invoice transmission timelines to property managers
• Pre-check run report and direction, approval by Groups A & B required
• Proceed with Online Payments for Pre-approved vendors
• Review journal entries for accruals of invoices received after closing and for goods/services received but not yet invoiced.
• Send tax updates to FSHO Birchstreet Team as needed
• Answer guest and credit card inquiries related to accounts, including documentation and preparation of adjustments as needed.
• Prepare and coordinate Group TA Commissions payments.
• Review group and catering contracts to understand billing arrangements and follow up on deposits and prepayments.
• Ensure all local and corporate policies, internal controls, and procedures are followed related to House Banks.
• Audit cashiers’ daily deposits and prepare the daily hotel deposit.
• Count, balance, organize, and monitor personal Bank and safe.
• House charges should be reviewed daily for reasonableness and audited regularly to ensure accurate completion and expense allocation.

• Excellent written and verbal communication skills to prepare and deliver reports
• Apply an ethical approach to the outcome of situations
• Plan and monitor duties to ensure effective and efficient use of all available resources to make the greatest impact on the Resort’s objectives
• Clear understanding of policies and…