DTC & Reservations Concierge — Luxury Wine
Job in
Napa, Napa County, California, 94559, USA
Listed on 2026-01-22
Listing for:
The Wonderful Company LLC
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A leading wine company in Napa is seeking a Customer Experience Associate to manage guest communications and enhance the overall customer journey. The ideal candidate should have experience in customer service, proficiency in CRM and reservation software, and a detail-oriented mindset to ensure seamless service delivery. This full-time role requires on-site presence for effective collaboration and customer engagement.
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