Luxury Wine Customer Relations Manager

A prominent Napa Valley winery is seeking a Customer Relations Manager to lead customer service functions across both Direct to Consumer (DTC) and Trade segments. This role requires a focus on ensuring every customer receives exceptional support and involves collaborating with various teams to streamline processes. Responsibilities include overseeing communication, resolving customer concerns, and developing the Customer Relations team. Ideal candidates will have experience in customer service and leadership, especially within luxury wine environments.
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