Nantucket - Retail Brand Ambassador

Position Description

Levitate started as a surf shop with a dream 20 years ago in Marshfield MA, intent on inviting anyone remotely interested into the surf, skate, creative, and related interests into a community of like minded people. Today we carry that same approach to our expanded footprint: three retail locations, a backyard restaurant and concert venue, and our signature surf shop, A nationally recognized music festival right here in town, camps for the youth in our area, and more!

As a team member in our cozy little ACK shack, you become the face of the brand to everyone who walks through the door and it's your job to provide a top notch hang while keeping things fun and light for customers, coworkers, and friends of Levitate. In a disconnected post-covid world, we aim to give people a reprieve by engaging with people in a thoughtful, connected, authentic way at each of our locations!

Be a productive member of the Team

• Be a positive, productive member of your team and uplift those around you
• Practice clear, proactive, and positive communication with your coworkers and management
• Complete tasks in a diligent, complete manner to ensure your teammates are set up for success

• Provide an exceptional experience for everyone who enters the store, engaging with each customer, coworker, and friend of Levitate in an upbeat, conversational manner
• Serve as a friendly outlet for knowledge about Levitate’s operations, including Camps, Festival, and Backyard. Kindly help refer people to a point of contact for questions that you cannot answer.
• Carefully process transactions, ticket sales, etc. through the POS system to minimize errors and optimize inventory accuracy.
• Set up your coworkers and the store for success by keeping it clean, organized, and stocked.
• Maintain store aesthetic and operational standards. Follow the rules that are designed to help make the store a destination for our community.
• Assist with regular inventory stocking and organizational tasks as designated by manage
• Handle cash and perform daily cash reconciliation (if required).