Front end supervisor - retail

Front End Supervisor – Retail

Thrifty Foods

Ready to make an impact? The Front End Supervisor is responsible for ensuring a superior customer service experience by coaching and developing friendly, well‑trained staff. The Supervisor will supervise the department and staff, acting as the go‑to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement.

• Keep work area clean and presentable at all times.
• Remain current with weekly and in‑store specials.
• Ensure accurate labeling of products through adherence to company pricing strategies.
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales, and profit.
• Run, monitor and analyze sales data reports.
• Monitor and ensure compliance with SOP, OHS, food safety and other corporate initiatives.
• Monitor execution of company inventory control procedures.
• Lead department in accordance with company presentation standards.
• Act as the departmental “go‑to” person in charge of the department, when required.
• Recruit, train, develop, motivate and coach employees, providing regular feedback to support the department leadership team.
• Schedule and monitor breaks, back‑ups, and other departmental activities.
• Participate in the final inventory calculations.
• Follow store lock‑up procedures, when required.
• Other duties as required.

• Full knowledge of department operations and skills.
• Ability to work independently in a fast‑paced environment.
• Ability to work a variety of shifts, including evenings and weekends.
• Education:
  
  High School Diploma.
• Minimum 12 months experience.

Location:

Nanaimo, BC

Work location:

On site

Salary: $15.00 to $34.00 hourly

Terms of employment:
Permanent, Full time

Start:
As soon as possible

Source:
Career Beacon #2683035