Administrative Assistant

About the role

We are building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC we embrace your strengths and ambitions so you are empowered  team members have everything they need to make a meaningful impact and are truly valued for who they are and what they contribute.

The Wood Gundy team is CIBC’s full‑service brokerage division serving our high‑net‑worth clients. As an Administrative Assistant you will provide administrative support to the Investment Advisor team, working closely with advisors to plan and manage client investments. You will play a key part in supporting and servicing high‑net‑worth client accounts, and you will learn the investment business in a professional dynamic environment.

To successfully perform the work you will be on‑site full‑time Monday through Friday.

Base salary range: $48,880.00 – $59,130.00 CAD annually.

• Administrative Support – Maintain compliance standards in client dealings and client administrative activities. Engage in the administrative processes associated with supporting the IA(s) and teams, and assist in the development of investment plans and written proposals for prospects. Direct assets into suitable financial products based on clients’ risk–reward tolerances and demographic profile.
• Client Engagement – Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and delivering an exceptional experience.
• Relationship Building – Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that generate future opportunities and work closely with your team to connect clients with the right opportunities.
• Organizational Skills – Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

• You put our clients first. You engage with purpose to find the right solutions and go the extra mile because it’s the right thing to do.
• You engage with your heart and mind. You care about people and understand different perspectives, listening and learning from others’ experiences.
• You understand that success is in the details. Your critical‑thinking skills inform your decision‑making.
• You’re passionate about people. You find meaning in relationships, surround yourself with a diverse network, and build trust through respect and authenticity.
• Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability.

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, not just a paycheck.

• Competitive salary and incentive pay
• Banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation, wellbeing support, and Moment Makers social points‑based recognition program
• Modern working spaces and technological toolkit to foster collaboration and innovation
• Purpose Day—a paid day off dedicated to investing in your growth and development

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact us.
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we are actively recruiting for unless stated otherwise.
• You must be legally eligible to work at the location(s) specified above and, where applicable, have a valid work or study permit.
• We may ask you to complete an attribute‑based assessment and other skills tests (e.g., simulation coding, French proficiency).
• We use artificial intelligence tools during the recruitment process to get to know more about you and give you the opportunity to learn more about us.

Location: Nanaimo – 20 Townsite Road

Employment type: Regular

Weekly hours: 37.5

Key skills: Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative