Sporting Goods Sales

Description

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow‑up calls. This position primarily focuses on the sporting goods department and assists throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

This position has age restrictions: due to ATF and FFL laws, the minimum age to sell handgun firearms is 18+. Therefore, you must be 18+ years of age to work at the gun counter.

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

• Move material using appropriate material handling tools and equipment (hand, hand truck, pallet jack, dolly, forklift).
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Required Skills/Experience
:
Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience preferred. Rigorous attention to detail, computer skills, previous merchandising experience helpful. Good communication skills and ability to engage with customers and staff. Ability to understand and follow instructions, resolve difficult customer service issues, sort/verify numbers, work as a team.

Required Education/Certification
:
High School diploma, GED or equivalent preferred not required. College degree preferred, not required.

Other Requirements
:
Must pass a thorough background check. Willing to work any retail shift. Ability to complete training courses and certification tests. Must be able to stand majority of shift and lift up to 75 pounds (5‑45 lbs majority). Must physically participate in resets, remodels and reconstruction projects.

Entry level

Part‑time

Sales and Business Development