Utility Technician - Lead - Water Renewal

UTILITY TECHNICIAN LEAD - WATER

City of Nampa

Hiring Salary (DOE): $27.73 - $31.38

Department:
Water Works

FLSA Status:
Non-Exempt

Travel Required:

Minimal

Position Type:
Full-Time

Benefit Eligible:
Yes

Reports To:

Assistant Superintendent

Schedule:

Monday through Thursday - 7:00 am‑5:30 pm

• Medical
• Dental
• Vision
• PERSI Retirement Plan, 11.96% employer contribution
• 401(k) & 457 Retirement Plans
• 11 paid holidays
• Paid Time Off (at least 4 weeks per year)
• Life Insurance with AD&D
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Account
• Employer-Funded HRA VEBA Health Savings
• Wellness Program & Rewards
• Student Public Service Loan Forgiveness opportunity
• Harward Recreation Center Discounts
• Other great benefits

The principal functions include planning, reviewing, training, and evaluating Utility Technicians in all aspects of water meter operation and maintenance to ensure compliance with established policies, procedures, and regulations. The employee works under the supervision of the Business Manager I but exercises independent judgment and initiative. Responsibilities include overseeing, assigning, scheduling, and evaluating Utility Technicians and maintaining effective relationships with billing staff, city officials, regulatory agencies, vendors, contractors, developers, and the public.

• Plan, lead, and evaluate the work of assigned personnel, including interviewing for new or vacant positions, monitoring schedules, providing direction, disciplining as required, managing conflict, terminating employees, and rewarding performance.
• Provide overall view of upcoming and in-progress projects, goals, standards, and practices to city officials and the public.
• Read meters and make accurate consumption records.
• Ensure efficient operation of meters, performing routine maintenance and repairs, proofing readings, and checking for leaks.
• Monitor meter conditions and report deficiencies, including replacing meters and damaged components.
• Lead and oversee training in repair and maintenance of meters in the field and bench work.
• Respond to service orders, including turning meters on/off for moves or emergencies, shutting off services due to non-payment, and related duties.
• Handle customer questions and concerns promptly.
• Manage installation of replacement and new meters.
• Run reports in Aclara for flow, leaks, etc., and perform error (RF) checks.
• Be available for after‑hours calls if needed.
• Perform additional duties as assigned.
• Provide instruction and demonstrations on work tasks to new and current employees.
• Attend meetings, conferences, workshops, and training sessions; review publications and audiovisual materials to stay current on practices.
• Keep supervisors and others informed about work progress and potential issues.
• Respond to citizen inquiries courteously and timely.
• Coordinate with others to maximize interdepartmental effectiveness.
• Maintain punctuality and meet performance, attendance, and deadline requirements.
• Communicate information and concerns clearly and professionally.
• Respect others’ opinions and maintain collegial relationships.
• Adapt to changes in assignments and work methods promptly and effectively.

• Accountability – Accept responsibility for actions.
• Analytical Skills – Use reasoning to solve problems.
• Commitment to Safety – Understand, encourage, and enforce integrated safety principles.
• Detail Oriented – Pay meticulous attention to all aspects of a task.
• Financial Aptitude – Understand and explain economic and accounting information; prepare and manage budgets.
• Innovative – Seek beyond standard solutions.
• Judgment – Formulate sound decisions using available information.
• Problem Solving – Proactively find solutions to work-related problems.
• Reliability – Be dependable and trustworthy.
• Time Management – Utilize time effectively for necessary tasks.

• Education:
  
  High School Graduate or GED (required).
• Experience:
  
  4+ years in maintenance or equivalent combination of experience and training.
• Computer
  
  Skills:
  
  Operate standard or customized software applications and quickly learn new technology.
• Licenses:
  Valid Driver’s License;
  Water…