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Job Description & How to Apply Below
Company Overview
Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Founded in 2006, Reliance Retail provides superior quality products, unmatched shopping experiences, and serves over 193 million loyal customers across 15,000+ stores in 7,000+ cities. With a strong supply chain, technology infrastructure, and a workforce of over 10,001 employees, Reliance Retail continues to innovate in the retail sector.
Job Overview
We are seeking a Store Manager to join our team at Reliance Retail. This full-time position is located in Akola, Buldhana, Umarkhed - Maharashtra. The Store Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving departmental performance in alignment with company objectives.
Job Description
Job Role:
Store Operations
Job Position: Store Manager
Value Stream: Retail Operations
Function: Store Operations
Location:
Akola, Buldhana, Umarkhed - Maharsahtra
Roles And Responsibilities
KPIs
Strategy and Planning
Achieve revenue, gross margin
Control inventory level and shrinkage
Adhere to Mockshop guidelines
100% SOP Implementation
Statutory Compliance
Achieve AOP
SOP Implementation and Adherence in department.
People Management
Inventory control
Competition update
Financial Planning & Budgeting
Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
Increase margins and minimize expenses
Control shrinkage
Achieve higher average transaction value per customer
People Management
Control Attrition
Product knowledge, brand differentiation
Optimize manpower resource for category
Functional and behavioral training
Update category and store associates on latest development in new product/brands and presentation/selling technique
Policies, Processes & Procedures
SOP Implementation and Adherence in department
Achieve targeted ATS(Available to Ship) and Conversion
Mystery Shopping Findings and Improvement
Gather consumer data for feedback
Adhere to Mockshop guidelines
OPERATING NETWORK
Key Interactions
Internal
Subordinates
Within the Function
Outside the Function
Customer Sales Associate(CSA)
House Keeping Team
Support Function
Security & Loss Prevention Team
External
External Interface (Outside RIL)
Vendors
External Brand Supervisor
KNOWLEDGE AND COMPETENCIES
Education
Qualifications:
Graduation
Experience:
6 Yr's Minimum
Functional / Behavioral Competencies Required To Execute
The Role
FUNCTIONAL COMPETENCIES
Ability to work under pressure
Number proficiency
Customer Centricity
Excel Knowledge
BEHAVIORAL COMPETENCIES
Good communication skills
Analytical & Presentation Skills
Possible Next Role Movement:
Cluster Manager
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