Executive - Customer Relation

We are seeking a highly organized and communicative  Executive - Customer Relations  to play a pivotal role in maintaining strong client relationships and ensuring efficient information flow. This role involves meticulous report preparation, presentation support, vendor management, and providing exceptional service to all visitors and stakeholders.

Roles and Responsibilities
Reporting & Presentation Support:
Prepare  Daily reports, MIS (Monthly Management System), MMR (Monthly Management Report), and Q  (Quarterly Business Review) .
Assist clients in collating and preparing presentations.
Ensure timely submission of  MMR  before the 7th of each month for the previous month.
Ensure  Daily/Weekly reports  are submitted to the client on time.
Client & Visitor Management:
Give  property tours & listings .
Take care of visitors to the office premises by receiving and guiding them properly.
Send  calendar invites  to respective stakeholders for MMR, Q , etc.
Take  MOM (Minutes of Meeting)  during meetings.
Vendor & Contract Management:
Discuss and assist the Facility Manager on a monthly basis regarding the  vendor performance matrix .
Keep and revise existing contracts with different vendors.
Liaise with vendors on  contract renewal .
Compare, evaluate, and recommend vendors.
Skills
Excellent  communication skills  both orally and in writing.
Excellent  interpersonal skills .
Very good  presentation skills .
Ability to  prioritize and plan effectively .
Awareness of different media agendas.
Should be very  creative .
Qualifications
Proven experience in customer relations, administrative support, or a similar role.