Courtesy Clerk​/Grocery Bagger

Overview

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger
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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
• Strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
• Assist in removing customer's merchandise from the bottom of bascart for checkout.
• Offer to help customers with loading bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills

• Retail Experience is preferred but not necessary

• Comprehensive healthcare coverage including medical, dental, vision and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Employee Assistance Program with counseling and financial tools.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on diverse teams, food, and people with a shared purpose:
To Feed the Human Spirit. We strive to create amazing experiences for customers, communities and colleagues with food at the heart of it all.