Shift supervisor, Retail

Shift Supervisor – CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVSルpharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management
  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up on all activities
  • Effectively communicate information both to and from store management and crews
• Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
• Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Execute displays, sign and inventory of weekly, promotional, and seasonal merchandise
  • Execute display and maintenance of off-shelf merchandise
  • Reset departments following POGs

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication and supervision skills
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent issues at the store

• Experience as a retail supervisor

High School Diploma or Equivalent (Preferred but not required).

30 hours

Full time

$18.94 - $27.94

• Affordable medical plan options, 401(k) plan with matching contributions, and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching
• Benefit solutions addressing different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more (based on eligibility)

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.