Ford Service Receptionist

Join our team at Valenti Ford as a Service Receptionist, where you will be the first point of contact for our valued customers. Located in Mystic, CT, you will play a vital role in ensuring a smooth and positive service experience by efficiently managing appointments, communicating with the service team, and providing excellent customer service.

• Greet customers warmly and assist them in scheduling service appointments
• Answer incoming calls and respond to customer inquiries accurately and promptly
• Maintain clear communication between customers and the service department
• Process service orders and manage related paperwork
• Ensure the service reception area is clean, organized, and welcoming
• Provide timely updates to customers regarding their vehicle service status

• Excellent customer service and communication skills
• Strong organizational abilities and attention to detail
• Ability to multitask in a fast-paced environment
• Experience in an automotive service environment is a plus
• Basic computer skills and proficiency in scheduling software
• Reliable and punctual with a professional appearance

• Competitive hourly wage of $20.00, paid weekly
• Opportunity to work with a well-established and respected company
• Supportive team environment
• Potential for career growth within the company

Valenti Ford is a trusted automotive dealership located in Mystic, CT, committed to providing exceptional service and quality vehicles to our community. We prioritize customer satisfaction and foster a professional and friendly workplace for our employees.