Mobile RV Service Technician

Overview

We are looking for a Mobile RV Service Technician to join our Team! This position is based in South Carolina. Campers Inn RV is a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change.

Founded in 1966, Campers Inn RV is the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states, guided by core values of Integrity, Teamwork, Continuous Improvement, and Sustainability.

Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

The Mobile RV Service Technician is a self-directed, field-based role responsible for providing on-site RV diagnostics, repair, and maintenance services at customer locations. This position owns the entire service experience—from travel and customer communication to estimating, repair execution, documentation, and payment collection. The role requires strong technical expertise, professionalism, and the ability to operate independently while representing the company brand in the field.

• Field Service & Repairs
  • Perform mobile diagnostics, maintenance, and repairs on a wide range of RV systems, including but not limited to:
  • Electrical (12V/120V)
  • Plumbing and water systems
  • Appliances
  • HVAC
  • Slide-outs, leveling systems, and general mechanical components
• Complete repairs safely, efficiently, and in accordance with manufacturer guidelines and company standards
• Verify repair quality before job closeout

• Serve as the primary point of contact for customers during mobile service visits
• Communicate findings, repair options, timelines, and costs clearly and professionally
• Set realistic expectations and provide status updates throughout the service process
• Maintain a courteous, solution-oriented approach while working at customer locations

• Diagnose issues and prepare accurate service estimates in the field
• Create, update, and close work orders using company systems or tools
• Document labor, parts used, photos, and repair notes thoroughly and accurately
• Obtain customer authorization prior to performing work beyond the original estimate

• Collect payment upon service completion in accordance with company policies
• Ensure proper handling of invoices, receipts, and payment confirmations
• Maintain accurate records for billing, warranty, and compliance purposes

• Travel to customer locations as assigned, managing routes and schedules efficiently
• Operate and maintain company-provided service vehicles, tools, and equipment
• Maintain inventory of commonly used parts and supplies, notifying leadership of replenishment needs
• Maintain accurate DOT travel and trip records for drivers
• Review driver logs, electronic logging device (ELD) data, and mileage reports
• Ensure compliance with DOT Hours of Service (HOS) regulations
• Verify supporting documents such as fuel receipts, tolls, and trip sheets
• Identify and report log discrepancies or violations

• Follow all safety protocols, DOT requirements (if applicable), and company policies
• Maintain required licenses, certifications, and training
• Represent the company professionally in appearance, conduct, and workmanship

• 3+ years of RV technical repair experience
• Strong working knowledge of RV systems and diagnostics
• Ability to work independently with minimal supervision
• Proficiency using mobile devices, service software, and digital documentation tools
• Valid driver’s license with acceptable driving record
• Ability to lift, bend, kneel, and work in varying outdoor conditions

• RVTI certification or equivalent technical certifications
• Prior mobile service or field-based technician experience
• Customer-facing service experience with payment handling
• Familiarity with warranty and insurance repair documentation

• Strong problem-solving and diagnostic skills
• Excellent time management and organization
• Clear written and verbal communication
• High level of accountability and ownership
• Professional judgment in customer-facing situations

• Field-based role requiring daily travel
• Flexible schedule based on customer demand and service needs
• Exposure to outdoor environments and varying weather conditions