Temporary Support Associate Myrtle North HWY

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Temporary Sales Support Associate role is an integral part of the store’s overall success and efficiency; it requires direct attention to our brand commitment when servicing customers. This role leaves a lasting impression through friendly, efficient interactions at the cash wrap and a well-maintained sales floor. Accurately and effectively supporting the flow of product from receipt through the point of sale is essential.

• Greeting the customer with a smile and eye contact, and offering your name
• Interact genuinely and naturally with the customer
• Read cues and determine customers’ needs
• Conduct email/name capture where permitted by law
• Maintain accuracy when operating POS
• Maintain cash wrap organization and cleanliness
• Suggest multiple add-ons and sell gift cards
• Maintain cash and POS media accurately and in compliance with Coach policy
• Create lasting impression by thanking the customer and providing a reason to return
• Represent Coach brand appropriately

• Receive shipment and transfers
• Notify Store Management when new product arrives
• Scan cartons/transfers, verifying store information is correct
• Communicate all discrepancies to Store Management
• Process shipment/transfers according to Coach standards and time frames
• Organize and clean stock room daily; to include offsite / remote warehouse as applicable
• Shift/organize product in the stockroom; react to sell through and make room for new product
• Manage stock levels/product ownership in back-of-house and sales floor
• Prepare and conduct regular cycle counts, as directed
• Participate in store physical inventory counts, as scheduled
• Maintain Company Loss Prevention standards

• Regularly analyze sales floor to assess replenishment needs
• Replenish sales floor/assigned zone
• React to sell through and execute visual merchandising needs
• Support sales floor activities, as directed
• Effectively communicate information pertaining to price points, features/benefits, color and stock availability to customers
• Respond to customer requests confidently; partner with sales team or Store Management when needed
• Uppkeep housekeeping standards

• Our Competencies for All Employees
  :
  Courage;
  Creativity;
  Customer Focus;
  Dealing with Ambiguity;
  Drive for Results;
  Interpersonal Savvy;
  Learning on the Fly

• Strategic Agility
• Developing Direct Reports and Others
• Building Effective Teams

Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the position, without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or other protected status under applicable law.

Americans With Disabilities Act (ADA):
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or e

Visit Coach at

Base pay range: $15.00 to $16.00 per hour.

General Description of All Benefits:
Our company offers benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in our 401(k) plan and take paid time off for wellness needs and vacations. For additional information about our benefits, see the U.S. Store Compensation & Benefits.

General Description of Other Compensation:
Eligible employees will be able to receive discounts on certain products and incentive compensation.