Assistant Store Manager

Assistant Store Manager

Myrtle Beach, SC

You’ll support customers with real financial needs while gaining hands‑on experience running a store. You’ll develop your leadership skills in real‑time by driving account management, customer outreach, and risk management. It’s performance‑driven, people‑first, and packed with growth potential.

Hourly wage: $15.00 per hour

• Paid on‑the‑job training and a comprehensive new hire program.
• Access to a robust learning management system with e‑learning modules for personal and professional development.
• Cross‑brand training enabling opportunities at any of our eleven brands.
• Enrollment in a key holder program designed to enhance leadership potential for promotion.
• Performance‑based career advancement.
• Educational reimbursement program.
• Multiple medical insurance choices, including telemedicine and HSA/FSA options.
• Traditional 401(k) and Roth 401(k) retirement plans with generous company match.
• Company‑sponsored life and AD&D insurance.
• Various voluntary benefits: dental, vision, short‑term and long‑term disability, supplemental life, AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
• Free access to mental health resources, life coaching, and more via our Employee Assistance Program.
• Free access to exclusive discounts through our Discount Marketplace.
• Paid time off that grows with tenure, starting with 12 days in the first year.
• Benefits are subject to change with or without notice. Certain benefits are subject to plan terms and conditions.

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate and process loan/pawn applications, check cashing transactions, and ancillary products.
• Conduct daily call campaigns to market services, build new business, and nurture customer relationships.
• Oversee account management and recovery processes, including collection calls, while focusing on customer service.
• Maintain accurate customer information in the POS system.
• Support, coach, and develop Customer Service Representatives to ensure quality standards and safety procedures.
• Perform outside‑office duties as needed: on‑site vehicle appraisals, store errands, external marketing.
• Meet company‑set performance standards through business‑to‑business partnerships, referrals, and community events.
• Maintain office security protocols and manage vault and cash drawer during opening and closing.
• Ensure compliance with policies, procedures, and applicable laws; conduct audits and compile financial data.
• Monitor and maintain store appearance and cleanliness, scheduling maintenance services.
• Work efficiently in a fast‑paced environment, handling multiple tasks to meet performance standards.
• Perform additional tasks as directed by leadership.
• Maintain a full‑time, 40‑hour work schedule, including weekends.

• High school diploma or equivalent.
• Minimum one year of experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and a personal vehicle (mileage compensated).
• Background check required.
• Ability to meet physical demands: standing up to 90% of the time, moving up to 25 pounds, operating mechanical controls.

• Management experience in retail, convenience store, grocery, finance, or related industries.
• Experience in check cashing, document verification, or money order processing.
• Bilingual in English/Spanish (a plus and may be required for certain locations).

Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years;
Top Employer for Hispanic and Latino by HLPA in 2023, 2024, and 2025; named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.

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