Healthcare Scheduler; Skilled Nursing

Job Category
:
Healthcare/ Skilled Nursing

Requisition Number
: SCHED
002992

• Posted :
  January 26, 2026
• Full-Time
• On-site

Showing 1 location

Kickstart the New Year with a new career at Brightwater
, proud to be recognized as a Great Place to Work®! We’re a hospitality-focused luxury senior living company that values our people as our greatest asset, guided by our principle of “People First, Always.” At Brightwater
, compassion, respect, and dedication drive us to create meaningful interactions. Our culture promotes growth, teamwork, and a genuine commitment to enriching the lives of both our residents and team members. Be a part of something extraordinary! We are currently accepting applications for a Healthcare Scheduler. Apply today and help us put people at the heart of everything we do! Must have prior experience scheduling healthcare staff;

handling call out and holes in the schedule by filling shifts in a timely manner.

POSITION SUMMARY
:
Responsible for administrative and scheduling duties for Care Services (Healthcare). The Administrative Assistant/Scheduler must be able to anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work occasional evenings and weekends.

• Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
• Performs administrative tasks as assigned by the Administrator.
• Manages overtime and works with Department Heads/Supervisors to anticipate needs and coordinate scheduling.
• Maintain an organized system of scheduling all Care Services (Healthcare) employees in a timely and efficient manner.
• Handles call out and holes in the schedule by filling shifts in a timely manner.
• Utilizing the On-Shift program to schedule, inform staff of openings and deliver appropriate information/reports to the Administrator as requested.
• Track absences, tardiness and break utilization to report to the DON and or Administrator.
• Maintains excellent employee and resident employee relations. Handles complaints and recommendations constructively.
• Organizes and maintains facility medical records in compliance with facility, corporate, State and Federal regulations.
• Maintains Sitter & Private Duty Agent files.
• Implements/Maintains system to track documentation of Employee Training and In-Services.
• Participates in attends all required in-service training and education programs as scheduled.
• Other duties as assigned.

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data.
• Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis.
• Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.
• Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things.
• Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.
• Professionalism – Ensures service is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.

• Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles:
  • People First, Always
  • We Exist to Serve our Members
  • We Have a Responsibility to be Full

Physical Demands, Work…