Service Advisor

Join our team at Kia of Myrtle Beach! What we offer

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO pay
• Career advancement opportunities, promote from within
• Discounts on products and services
• Family owned and operated
• Long term job security

• Ensure that customers receive prompt, courteous, and effective service
• Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure the daily inventory of technicians' time is consistently sold to service customers
• Answer technical questions about vehicle problems, warranties, services, and repairs
• Maintain Customer Success Index at or above company standards
• Assist in cash handling and payment processing of service repair orders
• Reinforces company policies and adheres to company standards
• Encourages compliance with applicable laws and regulations
• Maintain good working relationship with factory(s) and foster positive employee relations

• Positive Attitude
• Strong record of positive customer satisfaction results
• Organized and friendly personality
• Demonstrated ability of strong communication skills and follow up
• Time management skills
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Team oriented and self-motivated
• Clean driving record and valid driver’s license