Membership Relationship Coordinator

Provides clerical, sales support and member services/reception duties for department.

• Composes and/or types routine correspondence including but not limited to memorandums, letters, Club announcements, member newsletters and reports.
• Maintains electronic member and prospective member databases and hard files.
• Creates and maintains accurate and efficient filing systems.
• Answers member and prospective member questions with accuracy and efficiency.
• Initiates telephone correspondence with prospective members to introduce the Club and Club amenities.
• Prepares and distributes various Club mailings including but not limited to:
  • Club announcements, newsletters, sales information.
  • Creates mail merges from electronic files.
• Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.
• Operates key office machines including but not limited to computer, calculator, fax machine and copier.
• Orders and maintains office supplies and collateral for membership kits.
• Maintains complete understanding of membership categories, sales processes and new member enrollment processes.
• Assists in the preparation of monthly membership reports for facility manager and owners.
• Regular and reliable attendance.
• Performs other duties as required.

Associate’s degree (AA) or equivalent from two-year college; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently sits, talks, hears; uses hands. Regularly walks and stands. Occasionally reaches with hands and arms, stoops, kneels, crawls and crouches. Occasionally lifts up to 25 pounds.

Noise level is moderate. Occasionally exposed to outside weather conditions.

Certificates/Licenses:

None Required

Specific Job Knowledge, Skills, and Abilities Preferences:

¨ Ability to read and speak English in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates use are in English).

¨ Knowledge of Microsoft Office applications.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.