House Manager​/Volunteer Coordinator

The House Manager is responsible for arranging and coordinating the hospitality needs of MMA events. Works closely with and under the direction of the Assistant Director. Regularly requires 1-2 weekday nights (this varies) and occasional weekend hours. Generally, hours are flexible.

ESSENTIAL DUTIES

• Hours Vary (Fiscal year  weekly average 13.5, Fiscal Year 2023-24 weekly average 14.7, Fiscal year  weekly average 14).
• Works with people and organizations who are reserving/renting space in the MMA to plan their event.
• Responsible for providing bar service for events. Manages bar cash box. Acts as bartender for smaller events or hires bartenders for larger functions. Coordinates and schedules Tips training/recertification every three years.
• Maintains hospitality inventory and certain office supplies.
• Coordinates event arrangements with appropriate MMA staff for set‑up and clean‑up.
• Coordinates and maintains lists of caterers, Tips-certified bartenders, etc.
• Coordinates volunteers and paid workers for special events (GALA, ON TAP and other museum needs (welcome desk, etc.).
• Drafts and circulates room event forms to staff.
• Assists GALA and Festival committees in planning and execution of those events.
• Keeps hospitality equipment and kitchen clean and in order, including laundering and folding of tablecloths/dishtowels/work rags, cleaning coolers and tubs, bagging ice, etc.
• Other duties as assigned.

• Experience in hospitality-related activities, including liquor service, catering service, and/or restaurant/hotel environments, events management.
• Proficient with PC computer programs and point of sale system.
• Possess excellent writing, editing and verbal communication skills, along with ability to work with a wide range of groups and individuals.
• Must be highly organized and possess excellent interpersonal skills.
• Possess (or be willing to obtain) Tips certification to be able to bartend and supervise bartenders.
• Regular walking, standing, bending, twisting, lifting at least 20 pounds, climbing stairs and short ladders, and standing for periods of 2 or more hours.

EDUCATION

Minimum of two-year degree or comparable work experience in business or retail management.