Medical Assistant

Overview

Medical Assistant – Full-time | Non-Exempt

Job Schedule: 40 hours per week (30 hours per week:
Dedicated provider scribe; 10 hours per week: Float coverage for expected and unexpected staff time off)

Location: Muskegon, MI

Hackley Community Care (HCC) is a Federally Qualified Health Center dedicated to providing high-quality, integrated medical, dental, and behavioral health services to the communities we serve. We are committed to compassionate, patient-centered care and fostering a collaborative, team-oriented work environment.

• A Rewarding and Desirable Practice:
  You'll be part of a team that delivers top-quality, patient-centered care in a supportive environment.
• Competitive Pay & Comprehensive Benefits:
  We offer an attractive compensation package, including paid time off, paid holidays, and quarterly bonuses.
• Employee Perks:
  Retirement plan, vendor discounts, and an exceptional benefits package.
• Collaborative Work Culture:
  Work alongside passionate professionals who value teamwork and support each other in delivering the best care possible.

• Serve as a medical scribe by accurately documenting provider-patient encounters in the electronic medical record
• Assist providers and nursing staff with patient preparation and care coordination
• Gather and document patient information to support clinical decision-making
• Float to provide Medical Assistant coverage as needed for expected and unexpected absences
• Maintain clinical work areas, equipment, and supplies
• Support efficient patient flow and clinic operations
• Ensure accurate and timely documentation in compliance with HCC policies and procedures
• Demonstrate professionalism and compassion in all patient and staff interactions
• Perform other duties as assigned in support of clinic operations

• High school diploma or equivalent required
• Graduate of an accredited Medical Assistant program required
• Current Medical Assistant Certification preferred
• Current CPR certification preferred - training available

• Basic clinical knowledge and skill level appropriate to education and training
• Ability to seek, accept, and utilize supervision appropriately
• Strong interpersonal and communication skills
• Ability to document accurately and appropriately
• Basic knowledge of age-specific patient care considerations
• Basic computer skills
• Working knowledge of insurance types
• Ability to work collaboratively as part of a multidisciplinary healthcare team
• Flexibility and reliability to support float coverage needs