Guest Services Rep
Job in
Muskegon, Muskegon County, Michigan, 49444, USA
Listed on 2026-02-02
Listing for:
Trinity Health
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Manager / Planner, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Be responsible for greeting, welcoming, and assisting patients, visitors, and staff in a friendly and hospitable manner;
Manage and direct phone calls to appropriate departments;
Provide information and guidance on hospital services and facilities;
Schedule appointments and maintain visitor logs;
Address and resolve guest inquiries and complaints;
Coordinate with medical staff to ensure a positive guest experience.
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