Product Specialist

Overview

AGS Company Automotive Solutions is a trusted leader in the automotive aftermarket, serving customers for more than 85 years. We provide a wide range of products including brake, fuel, transmission, and specialty lines that keep vehicles on the road and performing at their best. Headquartered in Muskegon, Michigan, AGS is committed to operational excellence and continuous improvement across manufacturing, distribution, and customer service.

Our people are the foundation of our success, and we foster a culture guided by our core values:
Give, Respect, Act, Innovate, and Lead. These values shape how we work, collaborate, and grow together as a team. By combining strong Midwestern roots with forward-thinking innovation, AGS continues to expand its reach across global markets, driving progress and delivering solutions that customers can trust.

At AGS, our values of Give, Respect, Act, Innovate, and Lead shape how we work together and deliver excellence in the automotive industry.

Company Values:
Give: "Share Generously" - We commit to generosity in every action, sharing our time, knowledge, and resources to foster a collaborative and supportive environment.

Respect: "Value Every Voice" - We uphold a culture of respect, where every voice is valued and diversity is celebrated, ensuring a welcoming and inclusive environment.

Act: "Act with Integrity" - We take decisive action, guided by integrity and responsibility, to address challenges proactively and achieve our goals effectively.

Innovate: "Embrace Creativity" - We embrace creativity and innovation, constantly seeking novel solutions and approaches to drive progress and stay ahead of the curve.

Lead: "Inspire by Example" - We lead by example, inspire others through our dedication and passion, and strive to empower each team member to reach their full potential.

At AGS Company Automotive Solutions, we are driven by our core values of Give, Respect, Act, Innovate, and Lead. These values guide our actions, shaping our culture into one that fosters collaboration, inclusivity, integrity, and innovation. Join us in driving excellence in the automotive industry.

What Success Looks Like:

• Product data is accurate, complete, and trusted across teams
• ERP records, drawings, and documentation are well-maintained and easy to navigate
• Communication between teams is clear, timely, and proactive
• Issues are identified early and resolved efficiently
• You’re known as someone who “figures it out” and keeps things organized, even when things get busy

• Product Data & ERP Management
  • Maintain accurate and up-to-date product records within the ERP system
  • Support product setup, revisions, and lifecycle changes
  • Ensure data integrity across part numbers, BOMs, routings, and specifications
  • Troubleshoot and resolve product-related system issues in partnership with operations and engineering
• Documentation & Technical Support
  • Review, interpret, and maintain product drawings and technical documentation
  • Support document control practices to ensure correct versions are accessible and in use
  • Assist with product-related change documentation and approvals
  • Serve as a resource for internal teams regarding product specification and requirements
• Cross-Functional Collaboration
  • Partner with Operations, Production, Engineering, and Customer-facing teams to support product needs
  • Communicate product updates, changes, and clarification clearly and timely
  • Participate in meetings and work sessions using Microsoft Teams to align priorities and timelines
  • Act as a connector between systems, people, and processes
• Operations & Floor Support
  • Spend time on the production floor as needed to understand processes and product flow
  • Provide hands-on support to troubleshoot product or process issues
  • Apply mechanical aptitude to better understand how products are built and used
  • Support operational needs during peak periods or when additional coverage is required
• Organization & Execution
  • Manage multiple priorities and deadlines with strong organization and follow-through
  • Proactively identify open items and drive them to completion
  • Maintain clear tracking of tasks, changes, and deliverables
  • Demonstrate a self-starter mindset, able to move work forward without direction
• Continuous Improvement & Quality
  • Identify opportunities to improve product data accuracy, documentation, and workflows
  • Support standard work and continuous improvement initiatives
  • Ensure adherence to safety, quality, and company policies
  • Participate in improvement projects that enhance efficiency and clarity
• Culture & Collaboration
  • Share knowledge generously and support development of others
  • Promote a culture of open communication, continuous learning, and shared responsibility for quality
  • Participate in team building, training, and company-wide initiatives to strengthen engagement and performance
  • Model AGS values in day-to-day interactions and decision-making
  • Contribute to a workplace where people feel valued, supported, and empowered to succeed