Quality Assurance Manager

Overview

Join our Raymond Team as a Quality Assurance Manager
!

The Role:

We’re seeking a passionate and dedicated Quality Assurance Manager who brings enthusiasm and expertise to the table. The Quality Assurance Manager at Raymond Muscatine, LLC, a division of Toyota Material Handling North America (TMHNA), is responsible for leading the site’s Quality Engineering function in support of our world-class manufacturing of material handling equipment. This role ensures alignment with TMHNA’s operational excellence goals and the Toyota Production System (TPS), with a strong focus on continuous improvement, customer satisfaction, and regulatory compliance.

The Quality Assurance Manager will drive quality initiatives throughout the Muscatine facility, partner with cross-functional teams, support new product introduction (NPI), and lead the resolution of complex quality challenges using structured problem-solving methods.

• Lead and develop a high-performing Quality Engineering team at the Muscatine facility.
• Champion and implement quality systems and processes in alignment with TMHNA standards, ISO 9001, and internal audit expectations.
• Support production teams in quality assurance, problem resolution, and process capability improvements.
• Manage root cause analysis and corrective/preventive action (CAPA) activities using 8D, A3, and other TPS-aligned tools.
• Serve as the site lead for quality audits (internal, external, customer, and corporate).
• Collaborate with design engineering, manufacturing, and supply chain teams on new product launches, changes, and PPAPs.
• Monitor key performance indicators (KPIs) including scrap, rework, customer complaints, and warranty claims. Use data to drive improvement.
• Work with TMHNA’s centralized quality leadership to ensure consistency across the network.
• Support supplier quality initiatives including supplier audits, performance monitoring, and defect resolution.
• Deliver regular reporting and updates to senior site leadership and corporate stakeholders.
• Work in a matrixed reporting structure, with direct leadership in a remote location.

• 8+ years of quality experience in a manufacturing environment, with 3+ years in a leadership role.
• Working knowledge of ISO 9001, PPAP, FMEA, SPC, 8D, and other quality tools.
• Experience with Toyota Production System (TPS), Lean Manufacturing, or Six Sigma.
• Proficient in Microsoft Office, quality software tools, and ERP systems (SAP preferred).

• Bachelor’s degree in Engineering
• Experience in automotive or industrial equipment manufacturing strongly preferred
• Certification in CQE, Six Sigma Black Belt, or similar is a plus.

• This is an in-person role located at our Muscatine, IA office—ideal for those who thrive in a hands-on, team-oriented environment.

Salary - $100,369 - $128,479 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tution Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!

Note: This description omits non-essential marketing boilerplate and external links.