Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Gitops Engineer

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Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are founder‑led, profitable, and growing, with 1200+ colleagues in 75+ countries and very few office‑based roles.

The Information Systems (IS) team supports and maintains all of Canonical’s IT production services, running services used by over 60 million Ubuntu users. As a Senior SRE & Git Ops engineer you will drive operations automation to the next level, both in Canonical’s private clouds and in public clouds, using open‑source infrastructure‑as‑code software, CI/CD pipelines, and Canonical’s leading products for software operation automation.

• Drive the development of automation, Git Ops in your team as an embedded tech lead.
• Collaborate closely with the IS architect to align solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply your experience of IaC to develop and improve infrastructure‑as‑code practices within IS.
• Automate software operations for reusability and consistency across private and public clouds, considering the complexities of distributed systems.
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Receive uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share experience, know‑how, and best practices with other team members in design sessions, mentorship, and collaborative work.
• Carry final responsibility for time‑critical escalations.

• A modern view on hosting architecture, driven by infrastructure‑as‑code across both private and public clouds.
• A product mindset focused on developing products rather than solutions.
• Python software development experience with large projects.
• Experience working with Kubernetes or other container orchestration systems.
• Proven exposure to managing and deploying cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or related engineering field.
• Ability to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• Willingness to be flexible and to learn new things quickly.
• Passion for fast‑changing environments.
• Comfortable working within distributed teams.
• Passion for open‑source, especially Ubuntu or Debian.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

• Mid‑Senior level

• Full‑time

• Engineering and Information Technology

• Software Development