Hotel Manager Al Husn Hotel Waldorf Astoria Affiliated Hotel

Hotel Manager, Al Husn Hotel Muscat – A Waldorf Astoria Affiliated Hotel

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Offering unforgettable experiences and a commitment to personal service and culinary expertise in landmark locations around the world.

Al Husn Hotel Muscat is a luxury clifftop retreat overlooking the Gulf of Oman—an independent property that has joined Hilton Hotels & Resorts and is officially affiliated with Waldorf Astoria, with a full conversion to a Waldorf Astoria hotel planned within the next four years. Featuring 180 elegantly designed rooms and suites, the hotel offers a serene, adults‑focused coastal escape for couples and discerning travellers.

Inspired by an Omani fort, Al Husn stands in an elevated position within the resort complex, blending heritage, coastal beauty, and refined contemporary luxury while maintaining seamless yet discreet access to the surrounding Hilton‑led facilities.

This exciting Hotel Manager position will be responsible for managing the transition from a stand‑alone affiliated hotel to a Waldorf Astoria branded property, leading the hotel management team, and meeting hotel targets to deliver an excellent guest and team member experience while managing profitability and meeting owner expectations.

• Manage and lead the hotel operation, ensuring consistent delivery of a refined luxury experience aligned with the property’s positioning.
• Lead the transition from an affiliated Waldorf Astoria to a fully branded Waldorf Astoria, including project coordination, brand implementation, and alignment with long‑term renovation and service‑elevation plans.
• Manage ongoing profitability, ensuring revenue, guest satisfaction and team member engagement goals are met and exceeded.
• Lead in all key property issues including capital projects, customer service and refurbishment, supporting the readiness of the hotel for the full Waldorf Astoria rebrand.
• Ensure all decisions are made in the best interests of the hotel and Hilton.
• Deliver achievable hotel budgets and set short and long‑term strategic goals for the property.
• Provide exceptional leadership to hotel team members focusing on Hilton culture and values.
• Lead all aspects of business planning.
• Comply with and exceed Hilton Brand Service Standards.
• Ensure costs are controlled.
• Manage and develop the hotel executive team to ensure career progression and effective succession planning within Hilton.
• Hold regular briefings and communication meetings with the HOD team.
• Respond to audits to ensure continual improvement is achieved.

• Established director of operations experience with Hilton and luxury experience, ideally with resort background.
• F&B background preferred, particularly experience elevating concept quality and delivering luxury‑aligned F&B positioning in resort environments.
• Middle East working experience preferred, with strong understanding of regional cultural dynamics, ownership styles, and luxury resort expectations.
• Strong ability to collaborate and foster networks and relationships with owners, contractors, corporates, and tour operators – must be highly visible.
• Deliver innovative commercial opportunities with experience in increasing profitability especially in the resort business.
• Exceptional people leadership and talent retention with the ability to bring a team together on a journey and instill the Hilton culture and values.
• Exceptional stakeholder/owner relations experience.
• Ability to show resilience, judgement and leadership.
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
• In‑depth knowledge of the hotel/leisure/service sector.
• Degree or diploma in Hotel Management or equivalent.
• English language mandatory, with Arabic considered a strong advantage due to the local market.

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